OVERALL BEST ASSOCIATION (over 1,000 members)
Association for Project ManagementBritish Damage Management Association Chartered Institute of Environmental HealthChartered Institute of Payroll Professionals
In January 2019, the CIPP was forecast to achieve loss against budgeted income for the financial year, which runs from 1 July-30 June. As a direct result of the teams coming together, changed processes and the new membership campaign, we have turned this around and achieved the budgeted income target, and a 12% membership growth. The CIPP leadership team had a close eye on performance and regular communications with employees at all levels which has led to us:
Achieving budgeted income, despite forecasting a loss six months into our financial year
Raising the professional standing of our members and payroll overall through the success of the Be Payroll campaign
Achieving growth in all areas of our business, including a 12% membership growth
Having engaged and active members providing us with valuable feedback and ideas for new products and services to ensure that we are meeting their changing needs
National Association of Funeral Directors
The NAFD is recognised as the voice of the UK funeral profession, representing 4,100 funeral homes and it has one overarching objective: to help funeral directors care for bereaved families. The NAFD team might be small, but it punches well above its weight. For example:
-responding to numerous government consultations, campaigning for change and securing meetings with ministers in the Department of Health, DWP and officials from HM Treasury.
-representing the profession at a wide variety of events and provides information/support to the public.
-organising the biennial National Funeral Exhibition which brings the UK and international funeral profession together.
-overseeing the Diploma in Funeral Directing and Diploma in Funeral Arranging/Administration, which are quality approved by the Open College Network. Almost 1,000 students have studied for an NAFD Diploma since 2012.
-securing regular coverage in all major national print, broadcast and online titles and regularly fielding funeral directors to act as expert witnesses in response to breaking news.
-pioneering the use of independent/authoritative data to understand consumer views about funerals – commissioning YouGov to undertake extensive surveys in 2016 and 2018.
-inspecting more than 2,000 funeral homes each year to ensure they are abiding by the NAFD’s Code of Practice.
National Landlords Association
The National Landlords Association (NLA) is the UK’s leading organisation for private residential landlords, with 41,000 landlord members, ranging from full-time landlords with large property portfolios to those with just a single letting. NLA membership helps landlords make a success of their lettings business by providing a wide range of information, advice and services. The NLA campaigns for the legitimate interests of landlords by seeking to influence decision-makers at all levels of government and by making landlords’ collective voice heard in the media. It seeks to raise standards in the private rented sector (PRS), while aiming to ensure that landlords are aware of their statutory rights and responsibilities.
The NLA has grown its membership base over the last year and changed its way of working to become more member-centric. In the NLA Member Satisfaction Survey, completed in November 2018, 91 percent of members were satisfied with their membership and 92 percent said it was good value for money, including 47 percent who said it was very good value. Meanwhile, 96 percent of members said they were likely to renew their membership.