Leaders’ Insights: Ben Beadle, CEO, National Residential Landlords Association

Ben Beadle, CEO, National Residential Landlords Association gave us his response on what has changed in his organisation in light of Covid-19.

How has your association responded to the covid-19 pandemic in terms of how you communicate with members?

Like a lot of organisations, we have communicated much more. In fact, we have never hosted so many people. Members and non-members alike have found great comfort in our informative events, as well as explaining to them how we are campaigning in their interests at what is such a difficult time. We have invested in better platforms to make the experience more interesting and engaging, and it will be a model of engagement that we look to take forward in a post lockdown world.

What changes have you made as a result of Covid-19 in the managing of your association which you won’t be changing back when things are back to normality?

The use of flexible and remote working. Juggling families and work, has meant we’ve been totally flexible in how and when colleagues do their work. Colleagues have, for the most part, enjoyed working from home – although like everyone they would rather have the choice than have it forced upon them.

We’ve all enjoyed a good look into colleagues homes, met their pets, children and family – whether intentional or not!

Covid has meant that there isn’t anything we can’t do remotely – so why come back to 100% of your time to a desk in an office? Why not come back when it suits or you want to?